This section describes how to uninstall Magic Collaboration Studio and Cassandra using the uninstallation files. The product uninstall file is located in the installation directory (<install_root>/UninstallerData/Uninstall).

Using the uninstall file for all services

On Linux

To uninstall Magic Collaboration Studio using the uninstall file


  1. Run the uninstall file to uninstall the product and Teamwork Cloud Admin. 

    sudo <install_root>/UninstallerData/Uninstall
    BASH
  2. Press Enter to continue.


  3. Type either "1" to completely uninstall the product and Teamwork Cloud Admin or "2" to uninstall selected features and follow the instructions. A message informing that Magic Collaboration Studio and Teamwork Cloud Admin uninstallation is complete will appear.


Managing separate services

To uninstall Magic Collaboration Studio , Web Application Platform, and Cassandra


  1. Stop Magic Collaboration Studio and WebApp Server.
  2. Remove the services.
  3. Delete the directory in which the product is installed. 
  4. Uninstall Cassandra.

If you need to remove only selected services, remove them using the following commands:

  • Remove Teamwork Cloud service using the following script: 

    sudo <install_root>/TeamworkCloud/scripts/linux/service.sh remove
    BASH
  • Remove WebApp service using the following script: 

     sudo <install_root>/WebAppPlatform/bin/service.sh remove
    BASH
  • Remove Zookeeper service using the following script:

     sudo <install_root>/Zookeeper/bin/zkService.sh remove
    BASH

To uninstall Cassandra


  1. Delete the directory in which Magic Collaboration Studio is installed (<install_root>).

  2. Uninstall Cassandra using the following commands:

    sudo service cassandra stop
    sudo yum remove cassandra
    BASH

On Windows

To uninstall Magic Collaboration Studio using the uninstall file


  1. Stop Teamwork Cloud, AuthServer, and WebApp services from the Services window.

  2. Run the uninstall file, located at <install_root>/UninstallerData/Uninstall.exe to uninstall the product.

  3. In the open dialog, click the Uninstall button. The dialog will close once the uninstallation is complete.