Page History
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- see Discover the 3DSupport App
- also, see New customer onboarding
Product Releases Support dates and Lifecycle policies
See support end dates for CATIA Magic and No Magic portfolio. Support end dates are valid for all service packs, refreshes and hot-fixes of that release.
| Release | GA date | FULL Support phase end | ALL Support phases end |
|---|---|---|---|
| v18.0 | 02-Jun-14 | 31-Jul-19 | 01-Jul-21 |
| v18.5 | 13-Feb-17 | 31-Jul-19 | 01-Jul-21 |
| v19.0 | 02-Jul-18 | 30-Jun-22 | 31-Dec-22 |
| v2021x | 12-Feb-21 | 12-Feb-24 | 12-Feb-25 |
| v2022x | 01-Jul-22 | 01-Jul-25 | 01-Jul-26 |
For more information, see product Releases Support Lifecycle dates and Support Lifecycle Policy documents (you need a 3DEXPERIENCE ID to access this content).
Also, see support policies For Licensed Programs
Troubleshooting
Q: I receive an 'Access is denied' error message, when connecting to 3DSupport App.
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Dassault Systèmes’ global Call Center
Support and product Lifecycle policies
See support policies For Licensed Programs
See Lifecycle policy for supported releases (you need a 3DEXPERIENCE ID to access this content)