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https://www.3ds.com/support/contact/call-us/submit-a-request/
New to
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Dassault Systèmes' support system?
3DSupport App is a new support tool based on 3DEXPERIENCE platform technology. You need a 3DEXPERIENCE ID to access the Dassault Systèmes Support site resources and the support tool.
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With a 3DEXPERIENCE ID login you can access:
- Our User Communities
- Knowledge Base - to search for Bug Reports, User’s Guides, Developer’s Guides, Questions & Answers, Service Requests, Best Practices.
- Software media file downloads
- Support tool - 3DSupport App.
For more information, see New customer onboarding page.
3DSupport App is a new support tool based on 3DEXPERIENCE platform technology.
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To access the 3DSupport App, you need to have the appropriate support role. Your support role is managed by one contact, identified as Security Administrator within your company. If you are not able to identify your Security Administrator, or if they have not yet been designated, contact Dassault Systèmes’ global Call Center or your dedicate sales representative. |
Discover 3DSupport App for customers
3DSupport App – Video tutorials
3DSupport App - FAQ
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For Partners
You may raise a support request on 3DSupport App as a partner on customer behalf or as a customer.
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