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New to Dassault Systèmes' support system?
3DEXPERIENCE ID
Support resources
To access some of You need a 3DEXPERIENCE ID to access the Dassault Systèmes Support site resources and the support tool, please login with your 3DEXPERIENCE ID.
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If you don‘t have a 3DEXPERIENCE ID or are not sure if you have one, please check the 3DEXPERIENCE ID creation and validation (Working) page. |
With a 3DEXPERIENCE ID login you can accessYou can access with your 3DEXPERIENCE ID login the following resources:
- User Communities
- Knowledge Base - to search for Bug Reports, User’s Guides, Developer’s Guides, Questions & Answers, Service Requests, Best Practices.
- Software download page
- Support tool - 3DSupport App
- other resources
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3DSupport App is a new support tool based on 3DEXPERIENCE platform technology. To access the 3DSupport App, you need to have the appropriate support role, see You Who can access the 3DSupport app?
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Your support role is managed by one contact, identified as a Security Administrator within your company. If you are not able to identify your Security Administrator, or if they have not yet been designated, contact Dassault Systèmes’ global Call Center or your dedicate dedicated sales representative. |
Related links:
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- Discover 3DSupport App for partners
- 3DSupport App for partners - Video tutorials for partners
- 3DSupport App for partners - FAQ
- Partners Support Homepage
Product Releases Support dates and
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policies
See support end dates Release Support dates are valid for CATIA Magic and No Magic portfolio.It includes , including all refreshes and hot-fixes of that release.
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(1) Until Limited Support End, Service Request Management is limited to Non-Defect
Related links and documents:
(login with your Related documents (you need a 3DEXPERIENCE ID to access this content):
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