Page History
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- To submit a defect/issue or product usage related question - submit a Technical Service Request
- For licenses, media, downloads and other Business Administration related questions - submit a Non-Technical Service Request
See You can find more information in our 3DSupport App FAQ For Customers.
New to Dassault Systèmes' support system?
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To access some of the Dassault Systèmes Support site resources and the support tool, please login with your 3DEXPERIENCE ID.
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If you don‘t have a 3DEXPERIENCE IDor are not sure if you have one, please check the 3DEXPERIENCE ID creation and validation (Working) page. |
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- User Communities
- Knowledge Base - to search for Bug Reports, User’s Guides, Developer’s Guides, Questions & Answers, Service Requests, Best Practices.
- Software download page
- Support tool - 3DSupport App
- other resources
You can find more information about Dassault Systèmes' Support resources and processes on New customer onboarding page.
3DSupport App
3DSupport App is It is a new support tool based on 3DEXPERIENCE platform technology. To access the 3DSupport App, you need to have the appropriate support role, see - check Who can access the 3DSupport app?
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(login with your 3DEXPERIENCE ID to access this content):
Troubleshooting
Q: I receive an 'Access is denied' error message, when connecting to 3DSupport App.
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