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Submit a service request in
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the 3DSupport App
- To submit a defect/issue or product usage related question - submit select a Technical Service Request
- For licenses, media, downloads To submit a license key request, download, ordering, training, contacts and other Business Administration related questions question - submit select a Non-Technical Service Request
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To access some of the Dassault Systèmes Support support site resources and the support tool, please login with your 3DEXPERIENCE ID.
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You can find more information about Dassault Systèmes' Support support resources and processes on New customer onboarding page.
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Your support role is managed by one contact, identified as a Security Administrator within your company. If you are not able to identify your Security Administrator, or if they have not yet been designated, contact contact your Dassault Systèmes’ account person or Dassault Systèmes’ global Call Center or your assigned Dassault Systèmes’ account person. |
Related links:
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- Discover 3DSupport App for partners
- 3DSupport App for partners - Video tutorials for partners
- 3DSupport App for partners - FAQ
- Partners Support Homepage
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A: Support contract has expired for your company/Site. Contact your sales representativeDassault Systèmes’ account person.
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