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- To submit a defect/issue or product usage related question - select a Technical Service Request
- To submit a license key request, download, ordering, training, contacts and other Business Administration related question - select a Non-Technical Service Request
You can find more information on Dassault Systèmes' 3DSupport App FAQ For Customers page.read more about 3DSupport App below or go directly to Discover 3DSupport App for customers
New to Dassault Systèmes' support system?
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If you don‘t have a 3DEXPERIENCE IDor are not sure if you have one, please check the the 3DEXPERIENCE ID creation and validation (Working) pageCREATIONpage. |
You can access the following resources with your 3DEXPERIENCE ID the following resources:
- CATIA MBSE Cyber Systems Community and other User Communities
- Knowledge Base - to search for Bug Reports, User’s Guides, Developer’s Guides, Questions & Answers, Service Requests, Best Practices.
- Software download page. See Downloading instructions.
- Support tool - 3DSupport App
- Support Policies & Offers
- other resources
You can find more information about Dassault Systèmes' support resources and processes on New customer onboardingto Dassault Systèmes Support page.
3DSupport App
It is a new support tool based on 3DEXPERIENCE platform technology. To access the 3DSupport App, you need to have the appropriate support role - check Who can access the 3DSupport app?
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