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Note
  • The procedures of data migration for versions 19.0 & 2021x are completely different. See the following pages on migrating data and upgrading Teamwork Cloud for the relevant target version:
  • All Teamwork Cloud 19.0 versions have reached the End of Life. Technical support is only available for migration and upgrade to a supported version.Teamwork Cloud 2021x Refresh 2 HF5 supports both Cassandra 3 and 4.

Upgrade guides

  1. Back up your current data before any upgrade! Once you upgrade Teamwork Cloud, you cannot downgrade it. Major database changes occur with each Teamwork Cloud upgrade and data cannot be reverted.
  2. Upgrade Apache Cassandra to version 4.x from 3.x (if needed).
  3. Upgrade Teamwork Cloud.
  4. Migrate Teamwork Cloud projects.
  5. Migrate Cameo Collaborator documents if there are any.

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