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  1. Back up your current data before any upgrade! Once you upgrade Magic Collaboration Studio, you cannot downgrade it. Major database changes occur with each Magic Collaboration Studio upgrade and data cannot be reverted.
  2. Upgrade Apache Cassandra to version 4.x from 3.x (if needed).
  3. Upgrade Magic Collaboration Studio.
  4. Migrate Magic Collaboration Studio projects.
  5. Migrate Cameo Collaborator documents if there are any.

Warning

When migrating from the Magic Collaboration Studio server version earlier than 2022x Refresh1, you must delete duplicate external LDAP users with usernames in different cases (e.g., JOHN and john) if such usernames exist. Leave just one user. Otherwise, authentication of these duplicate user entries might fail in 2022x Refresh1 or newer versions.