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titleWill I receive my software on CD?

Sorry, we don't have our software on CD. We deliver products electronically.


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titleWhy do I need customer profile, why cannot I go to the shopping cart and order the software directly?

The registration operation and customer profile help us to make sure that you get customer support and discounts when purchasing our products later. Customers purchased software (unlock keys and installation files) also is stored under his/her personal profile.


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titleHow do I get the product updates? Where do I download the newest software?

Notifications about updates will be sent by email. The newest software will be automatically added to your personal download area.


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titleBought one MagicDraw Floating license a month ago; and bought one more Floating license yesterday. I would like to know how can I add additional Floating license to the Floating license server.

First of all open "key.txt" file located in floating license server installation directory. Then remove key from this file and restart server. After that enter new license key for floating license server. All keys you can re-obtain from your personal download area, by clicking button "Send Unlock Keys": http://www.nomagic.com


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titleI would like to receive notifications about the releases of new MagicDraw versions or service packs.

If you want to subscribe to any of existing MagicDraw mailing list, please login to our web site http://www.nomagic.com with your username and password. Click on "Mailing List' right side menu selection, check appropriate checkbox and click the Update button.


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titleWhere is my MagicDraw purchase information stored?

Purchased MagicDraw software installation files and unlock keys are stored under your personal profile. In order to download it, login to our website with your username and password, click on License List right-side menu selection.