There are two typesof of users in the Teamwork Cloud (TWCloud ) systemsystem. Internal users are users created in the system. External users are users imported from LDAP servers. An authorized user can convert an external user to an internal user and vice versa. Upon converting a user from external (LDAP server) to internal (TWCloud system), you can edit the roles or resource assignments. When you When you convert a user from internal to external, the user's username, password, and other information will be authenticated by the LDAP server to where it is moved (if there are several LDAP servers, the system will select it randomly)this new external user will not be able to sign in, if this user will not be presented in any LDAP directory. And only users with external providers (such as CAC or SAML) will be able to sign in.
To convert an external user to internal
On the User application, do one of the following
Click the username, the User pane will open. There click and select to Convert to Internal.
Click of an external user that you want to convert and select to Convert to Internal.
The Convert to Internal pane will open showing the user information.
Enter required information and click Save to convert the user.
To convert an internal user to external
On the User application, do one of the following
Click the username, the User pane will open. There click and select to Convert to External.
Click of an external user that you want to convert and select to Convert to External.
