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Open your modeling tool and in the main menu go to Help > About <modeling tool name>. In the Environment tab, click the link provided in the Log File line to open a log file.


Go to to the <user.home>\<.modeling tool name>\<modeling tool version> directory and obtain <modeling tool name>.log file.


  • For WebApp/Cameo Collaborator for Teamwork Cloud:

Go to to the <WebAppPlatform installation directory>/logs/webappplatform directory, directory and obtain the web-app.log and/or collaborator.log files.


For version 2022x and up: go to the <TeamworkCloud installation directory>/WebAppPlatform/logs/webappplatform/authentication.log directory and obtain the authentication.log file.