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Users are unable to save a Teamwork Cloud project locally, seeing and see error messages similar to:

 

and Users also see similar entries observed in the modeling tool log file:

...

	at com.nomagic.esi.client.core.a.c.d.a(d.java:122)
	at com.nomagic.esi.client.core.a.c.i.getCommitInfo(i.java:269)
	at com.nomagic.magicdraw.esi.session.impl.w.b(w.java:72)
	at com.nomagic.magicdraw.esi.session.OnlineExecutor.callOnline(OnlineExecutor.java:83)
	at com.nomagic.magicdraw.esi.session.OnlineExecutor.callOnline(OnlineExecutor.java:54)
	at com.nomagic.magicdraw.esi.session.OnlineExecutor.getOnline(OnlineExecutor.java:113)
	at com.nomagic.magicdraw.esi.session.impl.w.a(w.java:102)
	at com.nomagic.magicdraw.esi.session.impl.w.a(w.java:72)
	at com.nomagic.magicdraw.esi.session.f$c.a(f$c.java:1108)
	at com.nomagic.magicdraw.esi.persistence.c.c.a(c.java:115)
	at com.nomagic.magicdraw.esi.persistence.c.c.a(c.java:98)
	at com.nomagic.magicdraw.esi.rellocate.b.f.a(f.java:743)
	at com.nomagic.magicdraw.esi.rellocate.b.f.a(f.java:2470)
	at com.nomagic.magicdraw.esi.rellocate.b.f.b(f.java:518)
	at com.nomagic.magicdraw.esi.rellocate.b.f.c(f.java:424)
	at com.nomagic.magicdraw.persistence.ProjectLoadService.callWithoutAddToRecentFiles(ProjectLoadService.java:1333)
	at com.nomagic.magicdraw.esi.rellocate.b.f.a(f.java:424)
	at com.nomagic.magicdraw.esi.rellocate.b.f.access$100(f.java:195)
	at com.nomagic.magicdraw.esi.rellocate.b.f$i.execute(f$i.java:378)
	at com.nomagic.task.Task.construct(Task.java:192)
	at com.nomagic.task.SwingWorker$2.call(SwingWorker.java:209)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.nomagic.task.SwingWorker$SwingWorkerFuture.run(SwingWorker.java:596)
	at com.nomagic.task.BackportedThreadPoolExecutor$Worker.runTask(BackportedThreadPoolExecutor.java:1593)
	at com.nomagic.task.BackportedThreadPoolExecutor$Worker.run(BackportedThreadPoolExecutor.java:1624)
	at com.nomagic.task.PooledThread.run(PooledThread.java:64)

Solution:

There is known issue if If a user does not have "Read Resources" permission for all used projects (directly and indirectly used), the user can not cannot save the project. This is a known issue, and is already fixed in version 2021x.

To work around the issue (without upgrading your version), please check which permissions the user has. At The user needs at least the "Read Resources" permission or "Resource Reviewer" role for all used projects are needed (directly and indirectly used). Permissions and roles can be assigned to the user through the "TWCloud Admin" web application.

Here is a link how to sign Sign into that application herehttps://docs.nomagic.com/display/TWCloud190SP3/Sign+into+TWCloud+Admin.
And here is This link outlines how to assign permission/role to the a user: https://docs.nomagic.com/display/TWCloud190SP3/Permissions "