Refer to the table below to determine your Magic Collaboration Studio upgrade path.

Magic Collaboration Studio Software Upgrade Path

19.0


Database Migration 19.0



19.0 SP3


Database Migration 2021x



2021x


Cassandra Upgrade




2021x Refresh2 HF5




19.0 SP119.0 SP4

2021x Refresh12022x
19.0 SP2

2021x Refresh22022x Refresh1
2021x Refresh2 HF5

2022x Refresh2

2024x

2024x Refresh1

Cassandra 3

Cassandra 4


How to use the table:

  • The procedures of data migration for versions 19.0 & 2021x are completely different. See the following pages on migrating data and upgrading Magic Collaboration Studio for the relevant target version:
  • Magic Collaboration Studio 2021x Refresh 2 HF5 supports both Cassandra 3 and 4.

Upgrade guides

  1. Back up your current data before any upgrade! Once you upgrade Magic Collaboration Studio, you cannot downgrade it. Major database changes occur with each Magic Collaboration Studio upgrade and data cannot be reverted.
  2. Upgrade Apache Cassandra to version 4.x from 3.x (if needed).
  3. Upgrade Magic Collaboration Studio.
  4. Migrate Magic Collaboration Studio projects.
  5. Migrate Cameo Collaborator documents if there are any.

When migrating from the Magic Collaboration Studio server version earlier than 2022x Refresh1, you must delete duplicate external LDAP users with usernames in different cases (e.g., JOHN and john) if such usernames exist. Leave just one user. Otherwise, authentication of these duplicate user entries might fail in 2022x Refresh1 or newer versions.