NEW RELEASE! The 2024x Refresh2 Hot Fix 1 was released on May 2, 2025. For more information, see 2024x Refresh2 Hot Fix 1 Version News.

For Magic Collaboration Studio to operate, the Cassandra database must already be running.


To start Magic Collaboration Studio on Windows

  1. Open the Windows Services panel.
  2. Locate the Teamwork Cloud service and start it. (As with a normal startup, Cassandra must already be running).
  3. Locate the WebApp Zookeeper service and start it.

  4. Locate the WebApp service and start it.

    Before you start the WebApp service, make sure that the Teamwork Cloud service is successfully started.


To stop Magic Collaboration Studio on Windows

  1. Open the Windows Services panel.
  2. Locate the Teamwork Cloud service and stop it.
  3. Locate the WebApp service and stop it.
  4. Locate the WebApp Zookeeper service and stop it.

The services may take a long time to stop, please be patient.


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