The NSOV-3 Services to Operational Activities Mapping matrix purpose is to provide traceability by illustrating which Services support which Operational Activities.

The Rows of this matrix are Services and the Columns are Operational Activities.


To build a NSOV-3 matrix


  1. Specify Row Scope (Services);
  2. Specify Column Scope (Operational Activities);
  3. Click Refresh.


Operational Activities map to Services using a Supports relationship.


To map Operational Activities to Services


Double-click an empty intersection.


To remove the relation


Double-click a full intersection between the desired elements.