The Services to Operational Activities Mapping Matrix (Sv-Tr) purpose is to provide traceability by illustrating which Services support which Operational Activities.

The Rows of this matrix are Services and the Columns are Operational Activities.


To create a Services to Operational Activities Mapping Matrix

  1. Specify Row Scope (Services);
  2. Specify Column Scope (Operational Activities);
  3. Click Refresh.

 Operational Activities map to Services using a Supports relationship.


To map Operational Activities to Services

  1. Double-click an empty intersection.


To remove the relation

  1. Double-click a full intersection between the desired elements.


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