Page History

This section provides

...

the method to uninstall Teamwork Cloud (TWCloud)

...

and Cassandra using the

...

uninstall

...

files.

...

Teamwork Cloud uninstall file is located in

...

Using command line to uninstall

To uninstall TWCloud, TWCloud Admin, and Cassandra

1. Stop TWCloud and Authentication Server.
2. Delete the directory in which TWCloud is installed. 
3. Uninstall Cassandra using the following commands: 

       $ sudo service cassandra stop
       $ sudo yum remove cassandra

If you have services installed, remove them using the following commands.

1. Remove TWC service using the following commands:
   

     $ sudo systemctl stop twcloud

     $ cd "<TWC installation folder>/scripts/linux"

     $ ./uninstallservice.sh

2. Remove Authentication service using the following commands:
   

     $ sudo systemctl stop authserver

     $ sudo systemctl disable authserver

     $ sudo rm /etc/systemd/system/authserver.service

     $ sudo systemctl daemon-reload

3. Remove WebApp service using the following commands:
   

     $ cd "<TWC installation folder>/WebAppPlatform/bin"

     $ ./service.sh remove

To uninstall TWCloud and Cassandra

1. Delete the directory in which TWCloud is installed.
2. Uninstall Cassandra using the following commands:

       $ sudo service cassandra stop

       $ sudo yum remove cassandra

Using the uninstall file

The uninstall file is available for Linux and Windows (.bin for Linux and .exe for Windows).

the application installation folder (<TWC installation folder>/uninstall).

Using the uninstall file for all services

...

On Linux

To uninstall TWCloud using the uninstall file

...

1. Stop TWCloud and Authentication server services using the following commands:

   $ sudo systemctl stop twcloud
   $ sudo systemctl stop authserver
   $ sudo systemctl stop webapp
   
   

2. Run the uninstall file to uninstall TWCloud and TWCloud Admin.

Image Removed

1. $ sudo <TWC installation folder>/uninstall/uninstall.bin
   
   

2. Press Enter to continue.
   

Image Removed

1. Image Added
   
   

2. Type either "1" to completely uninstall TWCloud and TWCloud Admin or "2" to uninstall selected features and follow the instructions. A message informing that TWCloud and TWCloud Admin uninstallation is complete will appear.
   

Image Removed

...

1. Image Added

Managing separate services

...

To uninstall TWCloud using the uninstall file

...

Stop TTeamwork Cloud, AuthServer, and WebApp services from Services window.

Run the uninstall file to uninstall TWCloud. The Uninstall Teamwork Cloud dialog will open.

Image Removed

...

Click Image Removed. TWCloud will uninstall itself. The dialog will close once the uninstallation is complete.

This section provides two methods to uninstall Teamwork Cloud (TWCloud), and Cassandra using the command line and using the uninstall file. The uninstall file is located in your Teamwork Cloud folder.

...

To uninstall TWCloud, TWCloud Admin, WebApp and Cassandra

...

1. Stop TWCloud,  Authentication Server and

...

1. WebApp Server.
2. Delete the directory in which TWCloud is installed. 
3. Uninstall Cassandra

...

...

...

...

...

If you 
...
need to remove only selected services
...
, remove them using the following commands.
...
Remove TWC service using the following 
...
  $ sudo service twcloud-svc stop ->
sudo service twcloud-svc stop
script:
$ sudo 
...
<TWC 
...
  $ sudo service twcloud-svc stop
...
installation folder>/scripts/linux/uninstallservice.sh
Remove Authentication service using the following 
...
script:
  $ sudo service authserver stop
$ sudo 
...
<TWC 
...
  $ sudo service authserver stop
...
installation folder>/AuthServer/script/uninstallService.sh
Remove WebApp service using the following 
...
script:
...
$ sudo 
...
<TWC 
...
  $ sudo systemctl disable webapp
  $ sudo rm /usr/lib/systemd/system/webapp.service
  $ sudo systemctl daemon-reload
installation folder>/WebAppPlatform/bin/service.sh remove

To uninstall 
...
 Cassandra
...
Delete the directory in which TWCloud is installed (<TWC installation folder>).
Uninstall Cassandra using the following commands:
...
$ sudo service cassandra stop
...
$ sudo yum remove cassandra
...
Using the uninstall file
The uninstall file is available for Linux and Windows (.bin for Linux and .exe for Windows).
...
To uninstall TWCloud using the uninstall file
Stop TWCloud and Authentication server services using the following commands:
$ sudo service twcloud-svc stop
$ sudo service authserver stop
$ sudo systemctl stop webapp
...
Run the uninstall file to uninstall TWCloud and TWCloud Admin.
Image Removed
...
Press Enter to continue.
Image Removed
...
Image Removed
...

...
On Windows
To uninstall TWCloud using the uninstall file
...
Stop Teamwork Cloud, AuthServer, and WebApp services from Services window.
Run the uninstall file 
...
at <TWC installation folder>/uninstall/uninstall.exe to uninstall TWCloud. 
...
The Uninstall Teamwork Cloud
...
 dialog will open.
Image Modified
Click Image Modified. TWCloud will uninstall itself. The dialog will close once the uninstallation is complete.
...
title
On this page
...