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Excerpt

Before installing Teamwork Cloud, ensure that the system requirements described in this chapter are met.

Recommended system and storage requirements

Note
titleCassandra installation

Teamwork Cloud requires Cassandra installation. To learn more about the hardware requirements for Cassandra, see https://cassandra.apache.org/doc/latest/cassandra/operating/hardware.html

Recommended system requirements

Note on system requirements

System requirements are dictated by the intended deployment, taking into account the overall load which the environment will experience, including:

  • Number of concurrent users
  • Level of activity (commits) per day
  • Overall number and size of the projects stored in Teamwork Cloud.

The database (Cassandra) can be located on the same server as Teamwork Cloud or on a separate server. Storage requirements apply only to the node where the database is located.

Teamwork Cloud hosting nodes

The product hosting nodes can be virtualized without any issues

if the

if the host is not oversubscribed on its resources.

Info
titleMulti-Node Clusters

Recommended minimum sizing stated above applies to each node in a multi-node cluster.


Note
titleNote on storage requirements

For on-premises deployment, Apache Cassandra is designed to run on multiple independent servers. Each Cassandra node should have Directly Attached Storage (DAS) composed of NVMe drives for optimum performance. Traditional network-attached storage solutions that rely on IP-based connections (iSCSI, NFS, or SAN) are not recommended for on-premises deployments, as they introduce additional latencies and anti-patterns. To learn more, see the following topics:

For cloud deployment, use storage technologies that have been benchmarked for Cassandra. Modern solid-state/flash arrays with fast interconnects are preferred. Note that Teamwork Cloud is not compatible with managed Cassandra services, such as Amazon Keyspaces. To learn more, see the following topics:


Resource requirements by deployment type
Deployment typeRecommended system requirementsRecommended storage requirements
Teamwork Cloud AND Cassandra on Linux
Nodes containing both Teamwork Cloud and Cassandra:Nodes containing only Cassandra:
  • 96 -128 GB ECC RAM
  • >=16 processor threads (
such as E5-1660)
  • >1TB SSD DAS storage
    • equivalent or better than the Intel Xeon E-2278G, or their AMD counterparts, supporting x86-64 architecture)

    • 1TB NVMe/SSD DAS storage

    • 3 Solid State Drives with high IOPS (recommended ~400K)
      NVMe or SSD drives are highly suitable due to their low latency and high throughput. 
    • 3 separate disk mounts
      Data, commit logs, and applications have different access patterns and should reside on separate disks to avoid I/O contention. For a detailed example, please see Preparing the operating system




    Only Cassandra (Linux only)

    • 48 - 64 GB ECC RAM
    • >=8 processor threads (
    such as E5-1620)
    • equivalent or better than the Intel Xeon E-2234, or their AMD counterparts, supporting x86-64 architecture)

    • 1TB NVMe/

    >1TB

    • SSD DAS storage

    Nodes containing only
    Only Teamwork Cloud
    :
    • 48 - 64 GB ECC RAM
    • >=8 processor threads (
    such as E5-1620
    • equivalent or better than the Intel Xeon E-2234, or their AMD counterparts, supporting x86-64 architecture)
    • >250GB storage
    Info
    titleMulti-Node Clusters

    Recommended minimum sizing stated above applies to each node in a multi-node cluster.

    Warning
    titleSAN Storage

    SAN Storage should not be used for data or commit log volumes on Cassandra nodes. This will result in severe performance degradation. There is no amount of SAN tuning and OS tuning which could mitigate this.

    Minimal hardware requirements

    For adequate Teamwork Cloud operation, your hardware should meet the following requirements:

  • 8 Processor Cores - i.e. Quad-Core Hyper-threaded CPU (such as Intel E3-1230 or faster).
  • 32 GB RAM (Motherboard with an ECC RAM is recommended) and 8 GB RAM dedicated for Teamwork Cloud
    • Web Application Platform for small and medium deployments (5, 10, 25, or 50 connection licenses)
    • 32 GB of RAM dedicated exclusively to Web Application Platform services and additional RAM per OS requirements
    • CPU with 8 cores running at 2.1 GHz
    • For deployments on Linux, the open file limit must be no less than 20,000 files.
    • 100 GB of free space on the disk, NVMe or SSD
    Web Application Platform for large enterprise deployments (75, 100, or unlimited connection licenses)
    • 64 GB of RAM dedicated exclusively to Web Application Platform services and additional RAM per OS requirements
    • CPU with 16 cores running at 2.1 GHz
    • For deployments on Linux, the open file limit must be no less than 20,000 files.
    • 200 GB of free space on the disk, NVMe or SSD
    Note
    titleDeployments with unlimited licenses

    If you have a deployment with an unlimited license or are in doubt about what hardware to use, contact your account executive for hardware recommendations to accommodate your specific needs.

    Note
    titleNote on Web Application Platform

    When installing Web Application Platform for production purposes, it is recommended to install it on a separate machine

    At least 3 separate disks, preferably SSD (NVMe), (OS/Application, Data, and Commit logs). Depending on company backup procedures and infrastructure, an additional disk, equal to the data disk size, may be required to store the backup snapshots

    .

    Software requirements

    Teamwork Cloud supports the following operating systems:

    • Linux 64-bit RedHat 8, RedHat 9, Oracle Linux 8.

    • Windows 2016 or Windows 2019.
    Note

    The Linux operating system is highly recommended for Teamwork Cloud deployment. Cassandra 4 does not have native Windows support. For more information, please visit https://www.datastax.com/dev/blog/cassandra-and-windows-past-present-and-future.

    For a fully working environment, you will also need the following:

    • Cassandra
      • is compatible with OpenJDK 11.0 (tested with Eclipse Temurin™ by ADOPTIUM 11.0.14)Teamwork Cloud is compatible with OpenJDK 17.0 (tested with Eclipse Temurin™ by ADOPTIUM 17.0.8
    • (check the compatible version here)
    • Java compatible with Teamwork Cloud (twcloud service) and Cassandra (check version here)
    • IMPORTANT. To use modeling tools with DSLS licenses, Microsoft Visual C++ Redistributable must be installed (see see Latest supported Visual C++ Redistributable downloads). This applies to Windows OS only.
    • FlexNet or DSLS license server
    • Cassandra 4.0.x, 4.1.x
    • A static IP address for each node.

    • Open ports 1101, 2181, 2552, 7000, 7001, 7199, 9042, and 9142 between servers in a cluster.

    • Open ports 3579, 8111, 8443, and 10002 (default) for clients. The port number 10002 can be changed according to the port assigned to secure connections between the client software and Teamwork Cloud.

    The following table lists the ports that Teamwork Cloud services use and their descriptions:. Port traffic is TCP unless otherwise specified.

    Default vendor daemon port (web browser management port) used to connect to Cassandra and perform operations (used with 2021x version and later)Teamwork CloudTeamwork Cloud when SSL is enabledTeamwork Cloud Admin
    ServicePortDescription
    FlexNet server (lmadmin)1101FLEXnet server port

    		8090License management web interface HTTP port

    		27000-27009Internal license server manager port



    Cassandra7000Internode cluster communication port (not used if TLS is enabled)7001Encrypted internode cluster communication port (used if TLS is enabled)

    		7199JMX monitoring port of the Cassandra node

    		9042Native client port 9142Native client port when SSL encryption is enabled (used when Cassandra is on a separate server or Cassandra is deployed as a multinode cluster)for processing database operations



    Teamwork Cloud2468JMX metrics reporting port for monitoring stack

    		2552Teamwork Cloud default remote server port

    		3579Default Teamwork Cloud port when SSL is not enabled

    		8111REST API HTTPS port

    		10002 Default port for encrypted TLS client-server communication.



    Web Application Platform8443Web Application Platform HTTPS port (Authentication, Collaborator…)



    Zookeeper2181Zookeeper internal port
    For additional server capacity and performance recommendations, see https://cassandra.apache.org/doc/latest/cassandra/operating/hardware.html


    Info
    titleIf deploying on Amazon EC2
    When deploying on Amazon EC2, we recommend using the m5-2xlarge, r5-2xlarge, or i3-2xlarge instances. Depending on the workload, you may want to go to the -4xlarge instances, but for most users, the -2xlarge will suffice. The m5 instances meet the minimum system requirements and will be acceptable for small deployments. The r5 instances provide more memory for the same CPU density. The i3 instances should be used when workloads have a higher level of user concurrency due to the significantly improved performance of the ephemeral NVMe storage.