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License deactivation is the process of returning an activated license to the license pool. Deactivation is needed when installing a new version, moving the license to another workstation, or upgrading your operating system.

License deactivation online

Prerequisites

  • The machine on which the modeling tool is installed has connection to the Internet.

Procedure 

  1. Start the modeling tool.
  2. Click Help License Manager. The License Manager dialog opens.
  3. Click Deactivate. The modeling tool closes and the deactivated license returns to the unused license pool. 

When you run the modeling tool uninstall application, the license deactivation is performed automatically.


License deactivation offline

Prerequisites

  • The machine on which the modeling tool is installed has no connection to the Internet.
  • The machine on which you're going to deactivate your license has connection to the Internet.
  • You have the license owner account credentials.

 

Procedure 

  1. Determine the License Deactivation ID of the machine on which the modeling tool is installed:

    1. Start the modeling tool.
    2. Click Help License Manager. In the opened License Manager dialog, click Deactivate.
       

      The  HTTP Proxy Server Connection dialog may open to check if the machine can access the Internet by authenticating the Proxy Server. If you are using the Proxy Server, click Use HTTP Proxy Server, enter the required data, and click OK. The connection to the Internet is established and online license deactivation resumes. Otherwise, click OK and continue the offline license deactivation.

    3. In the Offline License Deactivation dialog, copy the text from the License Deactivation ID box. 


  1. Deactivate the license at nomagic.com:
    1. On a machine with connection to the Internet, log in at nomagic.com as license owner.
    2. At the right side of the webpage, under Members, click License Activation Management.
    3. In the License Activation Management page, paste the License Deactivation ID in the Enter License Deactivation ID to free slot box and click Submit
      License Deactivation area in License Activation Management page
    4. Your license is deactivated and returned to the unused license pool. Close the License Activation Management page or refresh it. 

License deactivation if the installation is lost or corrupted


This deactivation should be used only if the deactivation from a modeling tool is not available (if the installation has been lost or corrupted). This will decrease the rehost limit.

Prerequisites

  • The machine on which you're going to manage your license has connection to the Internet.
  • You have the license owner account credentials.

Procedure 

  1. Log in at nomagic.com as a license owner.
  2. At the right side of the webpage, under Members, click License Activation Management.
  3. In the first table, all your activated products are listed. In the Activated products column, select a particular tool record for editing.



  4. A new Edit License Activation Record window opens. Click the Deactivate tab.
  5. Select the license you need and click Deactivate selected

  6. Your license is deactivated and the allowed rehost number decreasedClose or refresh the License Activation Management page.

To increase the rehost limit, enter the request in the Request Rehost Increase box. Your account executive will restore rehosts after receiving this message.

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