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Teamwork Cloud data is visible in the new version only once the data migration is done. You can choose a migration strategy that works for you.


To upgrade Teamwork Cloud to a new version


  1. Stop the Teamwork Cloud services.

  2. (Optional) Make a copy of the installation directory - this will leave a reference to the existing configuration, as well as a source for your signed certificates, if you are not using the self-signed certificates generated during the install.
  3. Uninstall older versions from your machine. Do not uninstall Cassandra.

  4. Install the new version of Teamwork Cloud on Linux or Windows.

    If you have changed the default Administrator username and password, you must update the twc.admin.username and twc.admin.password parameters, in the web application configuration file at <TWCloud install folder>/WebAppPlatform/shared/conf/webappplatform.properties.

  5. Start AuthServerTeamworkCloud, and WebApp services.
  6. Perform database migration.


 If you do not need your existing data, you can skip the database migration and delete the Cassandra database folder from your machine as described below.

The location of your data is configured in cassandra.yaml, as specified by the data_file_directories parameter.


To delete the Cassandra database folder


  1. Stop Teamwork Cloud services (WebApp, AuthServer, TeamworkCloud).
  2. Execute the "nodetool drain".
  3. Stop Cassandra.
  4. Delete the data directory.