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JRE libraries are missing or not compatible

Error message while installing 32-bit lmadmin on 64-bit multi-arch Linux system.

The error message is misleading, the solution to fix it, is to install the 32-bit libraries.

In Redhat/CentOS/Fedora:

sudo yum install redhat-lsb-core.i686

In recent Ubuntu use:

sudo apt-get install libc6-i386
apt-get update
sudo apt-get install lsb-core

In older Ubuntu use:

sudo dpkg --add-architecture i386
apt-get update
sudo apt-get install libc6:i386 libncurses5:i386 libstdc++6:i386
sudo apt-get install lsb-core

No such file or directory running lmadmin

That may mean that you are missing the correct Linux Standard Base (LSB) library.

Also, it may mean that you are using a 64-bit executable in a 32-bit system and vice versa.

Install the Linux Standard Base (LSB) libraries to fix it.

libssl.so.1.0.0 library required running lmadmin

lmadmin 11.17.0 comes with libssl.so.* in its installation directory.
You need to add these libraries in lmadmin directory to the LD_LIBRARY_PATH.

e.g. if your lmadmin installation is at /opt/FNPLicenseServerManager then adding it to the path would look like this:

export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/FNPLicenseServerManager

lmadmin won't start

If you install lmadmin on a Linux-based system when logged on as root, you may encounter various issues. For example:

When you try to launch the Web server (http://localhost:port) on the license server, you encounter an "Unable to connect" error.
When you attempt to run the license server, you may encounter the following errors:

  10:43:19 (cameo) Vendor daemon can't talk to lmgrd (Cannot read data from license server system. (-16,287))
  10:43:20 (cameo) EXITING DUE TO SIGNAL 37 Exit reason 5

In Web.log:

[08:08:08 2018] [warn] pid file /opt/FNPLicenseServerManager/logs/lmadmin.pid overwritten -- Unclean shutdown of previous Apache run?
[08:08:08 2018] [alert] getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive

A process listing for lmadmin ('ps aux | grep lmadmin') returns no results.
A process listing for cameo ('ps aux|grep cameo') returns results if run right after lmadmin is started but then fails after a few seconds. If you view the cameo.log file in the logs directory (the default location is /opt/FNPLicenseServerManager/logs), you see that the process failed with the following error messages:

 07:55:17 (cameo) Report log started (cameo/report.log).
 07:55:27 (cameo) Vendor daemon can't talk to lmgrd (Cannot read data from license server system. (-16,287))
 07:55:27 (cameo) EXITING DUE TO SIGNAL 37 Exit reason 5

Therefore, when you are installing lmadmin on a Linux-based system, it is recommended that you avoid installing as root. If you have already installed lmadmin when logged on as root and you do not want to reinstall lmadmin, change the ownership of all of the files in the installed folder from root to another user

'Can't make directory' error running lmgrd

Can't make directory /usr/tmp/.flexlm, errno: 2(No such file or directory).

This means that directory /usr/tmp used by lmgrd is missing on your system (usually on Ubuntu systems). This error does not impact license checkout.

The solution to fix it is to create a symbolic link /usr/tmp pointing to /tmp:

ln -s /tmp /usr/tmp

You have no permission to install lmadmin in that directory

Make sure the lmadmin installer has read/write access.

chmod 755 lmadmin

or

chmod -R 755 folder_containing_lmadmin

to give read/write privileges to all files within a folder.

Then run lmadmin using sudo:

sudo ./<lmadmin_installer>

A sample script that performs the automated installation of lmadmin 11.14 from nomagic.com in case you need it for reference purposes

#!/bin/bash
echo "==============="
echo "Installing wget"
echo "==============="
sudo yum install -y wget
echo "=================="
echo "Installing lmadmin"
echo "=================="
sudo getent group lmadmin >/dev/null || groupadd -r lmadmin
sudo getent passwd lmadmin >/dev/null || useradd -d /home/lmadmin -g lmadmin -m -r lmadmin
sudo yum install -y ld-linux.so.2
LSB=$(yum provides /lib/ld-lsb.so.3 | grep lsb-core | tail -1 | cut -f 1 -d ' ')
sudo yum install -y $LSB
sudo echo "lmadmin ALL=(ALL) NOPASSWD:ALL " >> /etc/sudoers
# If Web GUI to Flex licensing is not a must - lmgrd can be used, can be placed in rc.local to startup on boot
# usage - ./lmgrd -c PATH_TO_KEY_FILE -l PATH_TO_LOG_FILE
# RW rights needed to both files
echo "==========================================================="
echo "Getting Linux 32-bit IPv6 version 11.14 from AWS FrontCloud"
echo "==========================================================="
wget http://d1g91r27pzl568.cloudfront.net/Cameo_daemon/FlexNet_11_14/ipv6/linux/lnx_32/cameo
chmod +x cameo
echo "========================================"
echo "Getting Linux 32-bit lmgrd version 11.14"
echo "========================================"
wget https://d1oqhepk9od1tu.cloudfront.net/Flex_License_Server_Utilities/v11.14/linux32/lmgrd
chmod +x lmgrd
echo "======================================"
echo "Making flex log file named FlexLog.log"
echo "======================================"
touch FlexLog.log
chmod 664 FlexLog.log
echo "=========================================="
echo "Getting Linux 32-bit lmadmin version 11.14"
echo "=========================================="
wget https://d1oqhepk9od1tu.cloudfront.net/Flex_License_Server_Utilities/v11.14/linux32/lmadmin-i86_lsb-11_14_0_0.bin
chmod +x lmadmin-i86_lsb-11_14_0_0.bin
echo "========================================="
echo "Executing lmadmin version 11.14 installer"
echo "IMPORTANT: Install into directory /opt/local/FNPLicenseServerManager"
echo ""
echo " Note:  Accept all defaults for script to work properly!!!"
read -p -"Press any key to continue ...: " -n1 -s
echo "=========================================="
sudo ./lmadmin-i86_lsb-11_14_0_0.bin
sudo mkdir -p /opt/local/FNPLicenseServerManager/licenses/cameo/
sudo cp cameo /opt/local/FNPLicenseServerManager/cameo
sudo mv cameo /opt/local/FNPLicenseServerManager/licenses/cameo/cameo
sudo mv lmgrd /opt/local/FNPLicenseServerManager/lmgrd
sudo mv FlexLog.log /opt/local/FNPLicenseServerManager/FlexLog.log
sudo chown -R lmadmin:lmadmin /opt/local/FNPLicenseServerManager/
sudo chmod +x /opt/local/FNPLicenseServerManager/lib*
sudo cp /opt/local/FNPLicenseServerManager/lib* /usr/lib/
echo "======================"
echo "Opening firewall ports"
echo "======================"
FWZONE=$(sudo firewall-cmd --get-default-zone)
cat <<EOF | sudo tee /etc/firewalld/services/lmadmin.xml
<?xml version="1.0" encoding="utf-8"?>
<service version="1.0">
    <short>lmadmin</short>
    <description>lmadmin</description>
    <port port="8090" protocol="tcp"/>
    <port port="1101" protocol="tcp"/>
</service>
EOF
sleep 5
sudo firewall-cmd --zone=public --remove-port=8090/tcp --permanent
sudo firewall-cmd --zone=public --remove-port=1101/tcp --permanent
sudo firewall-cmd --zone=public --remove-port=27000-27009/tcp --permanent
sudo firewall-cmd --zone=internal --remove-port=8090/tcp --permanent
sudo firewall-cmd --zone=internal --remove-port=1101/tcp --permanent
sudo firewall-cmd --zone=internal --remove-port=27000-27009/tcp --permanent
sudo firewall-cmd --zone=$FWZONE --add-service=lmadmin --permanent
sudo firewall-cmd --reload
IP_ADDRESS=$(ip route get 1 | awk '{print $NF;exit}')
HOSTNAME=$(hostname)
echo "$IP_ADDRESS     $HOSTNAME" >> /etc/hosts 
echo "=========================================="
echo "Creating systemd service - lmadmin"
echo "=========================================="
sudo echo "[Unit]" > /etc/systemd/system/lmadmin.service
sudo echo "Description=Flexnet License Daemon" >> /etc/systemd/system/lmadmin.service
sudo echo "After=network.target network.service" >> /etc/systemd/system/lmadmin.service
sudo echo "" >> /etc/systemd/system/lmadmin.service
sudo echo "[Service]" >> /etc/systemd/system/lmadmin.service
sudo echo "User=lmadmin" >> /etc/systemd/system/lmadmin.service
sudo echo "WorkingDirectory=/opt/local/FNPLicenseServerManager/" >> /etc/systemd/system/lmadmin.service
sudo echo "ExecStart=/opt/local/FNPLicenseServerManager/lmadmin -allowStopServer yes" >> /etc/systemd/system/lmadmin.service
sudo echo "Restart=always" >> /etc/systemd/system/lmadmin.service
sudo echo "RestartSec=30" >> /etc/systemd/system/lmadmin.service
sudo echo "Type=forking" >> /etc/systemd/system/lmadmin.service
sudo echo "" >> /etc/systemd/system/lmadmin.service
sudo echo "[Install]" >> /etc/systemd/system/lmadmin.service
sudo echo "WantedBy=multi-user.target" >> /etc/systemd/system/lmadmin.service
sudo echo "" >> /etc/systemd/system/lmadmin.service
sudo chown root:root /etc/systemd/system/lmadmin.service
sudo chmod 755 /etc/systemd/system/lmadmin.service
sudo systemctl daemon-reload
sudo systemctl enable lmadmin.service
echo "=========================================="
echo "lmadmin service installation complete"
echo "  usage: systemctl start|stop lmadmin"
echo "=========================================="

If you run into any further problems with installation, please try:

checking the FAQ section for the known problems
checking the No Magic Community forum
contacting customer support