You can import LDAP users and groups from an LDAP server to the TWCloud system. The imported users and groups from the LDAP server are called external. All users and groups data and information are stored in the external servers or LDAP servers. Use either of the following pages to import LDAP users:

  • Users application.
  • Setting application > LDAP management.


To be able import users or groups at least one LDAP directory must been added to the TWCloud system (see Adding an LDAP server to TWCloud).

Notes

  • Because of LDAP export limit TWCloud Admin console can only import 1000 members per time.
  • When you select a duplicate username to import into the TWCloud system, only the user information will be imported to update the existing internal or external users.
  • TWCloud supports Unicode characters in the usernames of the imported users. However, you cannot use the following characters for a username / \ [ ] : ; | = + * ? < > " , & { } ( ) ' %


To import a LDAP users or groups through the User application

  1. Go to the User application, click the  and choose to Import users & groups. The right side menu Import LDAP user/group will open.

  2. Select an LDAP server from which you want to import users and groups.

  3. In search bar, type a username, group name or an LDAP query, and press Enter. A list of usernames that match the username, or LDAP query will appear. 

    Note

    The system will connect you to the LDAP server automatically because it reuses the system username and system password you entered on the LDAP Configuration page. See the option in Adding an LDAP server to TWCloud.

  4. Select one or more usernames/group name to import by selecting the check box(es).
  5. Click Import. If the imported user is new, an external user will be created and the role assignment will be assigned to the user. If the user has been imported before, the existing user information will be updated but the role assignment stays the same.


Upon importing users and groups, you can assign roles to them. See the section Assigning Roles for more information about assigning roles to users and groups.

To import a LDAP users or groups through the  LDAP management.

  1. Go to the Setting application > LDAP management.

  2. Select an LDAP server from the directory list. Click the  and select Import users/groups. The right side menu Import LDAP user/group will open.

  3. In search bar, type a username, group name or an LDAP query, and press Enter. A list of usernames that match the username, or LDAP query will appear. 

  4. Select one or more usernames/group name to import by selecting the check box(es).
  5. Click Import. If the imported user is new, an external user will be created and the role assignment will be assigned to the user. If the user has been imported before, the existing user information will be updated but the role assignment stays the same.

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