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License types

You can purchase the following types of Cameo Collaborator for Teamwork licenses, depending on the number of connections you want to use:

License typesAuthenticated commentingAnonymous commentingNumber of concurrent authenticated connectionsAccess to content shared for anonymous use*Predefined portalsCustomized portals

5-connection license

+-5Unlimited++

10-connection license

+-10Unlimited++

25-connection license

+-25Unlimited++

50-connection license

+-50Unlimited++

75-connection license

+-75Unlimited++

100-connection license

+-100Unlimited++

Unlimited license

++UnlimitedUnlimited++

* Unauthenticated users can open Cameo Collaborator documents via public links.


Applying licenses to new installations (no existing license server)

Cameo Collaborator for Teamwork Cloud uses a floating license managed by the FlexNet license server or DSLS (Dassault Systèmes License Server). The license server information is specified when installing Web Application Platform with the Cameo Collaborator service, so make sure that you install a license server before installing Web Application Platform. The steps below explain how to apply the Cameo Collaborator for Teamwork Cloud license and start using the product.


To apply the Cameo Collaborator for Teamwork Cloud license


  1. Install and start one of the following license servers:
  2. Check if the license server is running.
  3. Add the Cameo Collaborator for Teamwork Cloud license to the license server.
  4. Install Web Aplication Platform with the Cameo Collaborator service and specify the license server details during the installation.


Once you apply the license as described above, the product is ready to use. Note that you can change the license server details later if needed.

Working with multiple licenses

The FlexNet license server can contain only one license. If you want to add multiple licenses to the same FlexNet license server (e.g., Cameo Collaborator, Teamwork Cloud, and MagicDraw), contact your sales executive and ask them to merge the licenses.


Checking which license is in use

You can check Cameo Collaborator for Teamwork Cloud license information, as described below.


To check the license information


  1.  In your internet browser, go to http(s)://<domain_name>:<port>/resources/ to open the Resources app.

    Default port

    By default, Cameo Collaborator for Teamwork Cloud uses port 8443.

  2. If you are not signed in, enter your user credentials on the authentication page.
  3. In the same internet browser, go to http(s)://<domain_name>:<port>/collaborator/api/collaborator/license/info


The web page displays Cameo Collaborator license details, including the number of connections and expiration date.


Specifying which license should be used

If there are several licenses in the license server, you can specify which Cameo Collaborator license (edition) should be used.


To specify which Cameo Collaborator license should be used


  1. Go to the <install_root>/WebAppPlatform/shared/conf directory.
  2. Open for editing the webappplatform.properties file.
  3. In the file, add the cc.license.edition property and specify its value (e.g., cc.license.edition=100+ Connections for an unlimited license).

    Valid property values

    The valid values for the cc.license.edition property are:

    • 5 Connections

    • 10 Connections

    • 25 Connections

    • 50 Connections

    • 75 Connections

    • 100 Connections

    • 100+ Connections

  4. Restart the Web Application Platform.


Resetting a license

The instructions below explain how to reset the Cameo Collaborator license if, for example, the connection with the license server was lost.


To reset the Cameo Collaborator license


  1.  In an internet browser, go to http(s)://<domain_name>:<port>/resources/ to open the Resources app.

    Default port

    By default, Cameo Collaborator for Teamwork Cloud uses port 8443.

  2. If you are not signed in, enter your user credentials on the authentication page.
  3. In the same internet browser, go to http(s)://<domain_name>:<port>/collaborator/api/collaborator/license/reset


If the license reset was successful, the open web page will display this message:

{"initialized":true}


Specifying license server information for Web Application Platform

The licensing information should be specified when installing Teamwork Cloud and/or Web Application Platform. If you have not specified licensing information during installation or if you want to change it later, you can do this by following the steps below.


To specify/change the license server information


  1. Go to the <install_root>/WebAppPlatform/shared/conf directory.
  2. Open for editing the webappplatform.properties file.

    In the webappplatform.properties file:

    • The values of some properties are placeholders, e.g., mail.from.default=info@company.com. Make sure to replace the placeholders with actual values.
    • Read the comments with property descriptions to ensure accuracy when specifying property values.
  3. Specify the properties under the FlexNet/DSLS server properties property group.

  4. Restart Web Application Platform.