The following instructions describe how to reset the Administrator's password.


To reset the Administrator’s password


  1. Stop Teamwork Server.
  2. Open the folder storing the server projects. This location depends on your Teamwork Server version. For more information, read how to replace the project folder
  3. In the open folder, open the users.xml file for editing.
  4. Delete all letters and numbers between the <password></password> tags:



  5. Save any changes in the users.xml file.
  6. Restart the Teamwork Server.

    Server users

    Make sure all users are logged out before restarting the server.

  7. Login to the Teamwork Server using the default Administrator’s account:
    • Login name: Administrator
    • Password: Administrator

To prevent unauthorized access, we advise changing the default Administrator’s password.

For more information on changing user passwords, see Working with Server Projects.

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