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Note

If you have received the email communication titled No Magic Customer Support transition – preparation on March 26, 2021, please enter the email address given to you in that communication email.

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While applying for a new 3DEXPERIENCE ID, if it reports that the email address already exists, it means that a 3DEXPERIENCE ID is already associated with this email address. Image Removed

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Action:

Please reset your password using the “Forgot my password” option rather than creating a new account with a different password.

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 You will receive reset password emails to this mailbox and will be able to generate a new password to connect to Dassault Systèmes Support site web services.

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