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If you have received the email communication titled No Magic Customer Support transition – preparation on March 26, 2021, please enter the email address given to you in that communication email. |
While applying for a new 3DEXPERIENCE ID, if it reports that the email address already exists, it means that a 3DEXPERIENCE ID is already associated with this email address.
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Click on the Log on icon and enter your 3DEXPERIENCE ID, as shown below:
If your log-in is successful, you will see your name replacing the icon.
Contact Support
If you have issues when creating or validating a 3DEXPERIENCE ID, or receive any other technical issues or errors related to 3DEXPERIENCE ID creation, but not described in this page, please contact support team:
Dassault Systèmes’ global Call Center
If you are Security Administrator and need help about managing contacts, roles or have questions about 3DEXPERIENCE and 3DSupport App on behalf of your users, please create Non Technical Service Request (NTSR).