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Implemented changes
The 19.0 SP4 release brings changes to online services accessible from the tool. The following online services are affected:
Discontinued services:
- Auto-update
- License activation/deactivation from the tool
- Product registration from the tool
- Reporting an issue from the tool
- Automatic news update
Changed services:
- Plugins and add-ons download and installation using Resource Manager
To learn more, please see the table below:
Services | Previous Releases | 19.0 SP4 | Changes |
---|---|---|---|
Auto-update | Available | Unavailable | Previously:
Now:
|
License activation/deactivation from tool (online) | Available | Unavailable | Previously:
Now:
|
Product registration | Available | Unavailable | Previously:
Now:
|
Plugin and add-on download/installation via Resource Manager | Available | Changed | Previously:
Now:
|
Reporting an issue from tool | Available | Unavailable | Previously:
Now:
|
Automatic news update (News Reader) | Available | Unavailable | Previously:
Now:
|
Troubleshooting & FAQ
- I am using a modeling tool/Teamwork Server 18.x, 18.5 SPx, 19.0 SP1, SP2, SP3. How do I update to the latest version 19.0 SP4?
Auto-update to 19.0 SP4 is unavailable. Please update manually. Learn more about updating modeling tools and plugins >> - I receive an error when applying a key.
What should I do?
All purchased and paid licenses of Seat and Mobile type have to be node-locked to the Host ID (MAC address). Learn more about activating licenses >> - I cannot report an issue from the tool. How can I reach the support team?
Please report an issue via the web using our support system Knowledge base. You need to be a registered user. Learn more about reporting issues >>