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The 19.0 SP4 release brings changes to online services accessible from the tool. The following services are affected: 

Discontinued services:

  • Auto-update
  • License activation/deactivation from the tool
  • Product registration from the tool
  • Issue submission from the tool
  • Automatic news update

Changed services:

  • Plugins and add-ons download and installation using Resource Manager


To learn more, please see the table below:

ServicesPrevious Releases19.0 SP4Changes
Auto-updateAvailableUnavailable

Previously:

  • Modeling tools and plugins are updated to new versions automatically.

Now:

  • Only the manual update from Service Pack (SP) and major versions to 19.0 SP4 is available.
  • The Check for Updates menu item is removed from the Help menu.
License activation/deactivation from tool (online)AvailableUnavailable

Previously:

  • Licenses are activated/deactivated directly from the tool.

Now:

Product registrationAvailableUnavailable

Previously:

  • Products registration is mandatory upon license activation and floating license obtaining.

Now:

  • No product registration from the tool.
  • The Register menu item is removed from the Help menu.
Plugin and add-on download/installation via Resource ManagerAvailableChanged

Previously:

  • Plugins and add-ons are downloaded and installed directly from the tool using Resource Manager.
  • No-cost plugins are provided as separated archived files.

Now:

  • Plugins and add-ons are installed manually.
  • No-cost plugins are provided as an All-In-One pack (.rdzip file) only.
  • One .rdzip file containing several bundled resources can be distributed via a local file system, network share, or web server.
  • The Refresh and Download/Install buttons are removed.
Reporting issue from tool AvailableUnavailable

Previously:

  • Issues are reported directly from the tool (Help > Report an Issue).

Now:

  • All issues are reported via web.

  • The Report an Issue menu item is removed from the Help menu.

    Report an Issue

    In case of an issue or modeling tool performance problems, open submit_issue.exe (located in the main modeling tool directory), dump threads or memory heap to a Log file, and then report an issue with the attached Log file.

Automatic news update (News Reader)AvailableUnavailable

Previously:

  • The News Reader menu item is available in the Help menu.

Now:

  • The News Reader menu item is removed from the Help menu.