Versions Compared

Old Version 8

changes.mady.by.user Developer

Saved on

compared with

New Version Current

changes.mady.by.user Developer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Support requesters who are using the No Magic Legacy Customer Support system and have received the email communication No Magic Customer Support transition – preparation on March 26, 2021 and/or No Magic Customer Support transition on May 27, 2021.
  • Support requesters whose company is entitled to Customer Support; i.e., owns licenses with the active Software Assurance (support contract/ALC - annual license contract).

...

What do I do if I have not received the emailcommunication emails, but I think that I am eligible for migration?

Check your Spam/Junk email folder first. 

If you did not find the emailemails, send an email to support@nomagic.com and:

...